We have a 30 day return policy. To inquire about returning an order, you may contact us via email at email@example.com. Please provide your name, the order number, items you're returning, and the reason for the return. Once you contact us, we will respond with instructions to process your return.
We ship freshly made orders within three (3) business day(s). In any case of delay, we will contact you. Standard shipping of products purchased on our Site is via independent carrier not affiliated with, or controlled by BCBC Coffee Roasters, Inc. Please allow five (5) to eight (10) business days for standard delivery once an order has been shipped from our facility.