At BCBC Coffee Roasters, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, make a purchase, or subscribe to our services.
Information We Collect
We may collect the following types of information:
Personal Information: When you make a purchase, sign up for a subscription, or interact with our website, we may collect personal details such as your name, email address, shipping address, billing information, and phone number.
Payment Information: We may collect payment details through trusted third-party services (e.g., credit card details) to process orders. We do not store your payment information directly.
Website Usage Information: We may collect data on how you interact with our website, such as browsing history, pages visited, time spent on the site, and other user behavior. This helps us enhance your experience.
How We Use Your Information
We use the information we collect for the following purposes:
Order Processing: To complete and manage your orders, subscriptions, and payments.
Customer Support: To provide assistance, resolve issues, and answer questions about our products and services.
Personalization: To offer you a more tailored experience, including recommending products and sending personalized offers.
Marketing: We may send promotional emails about our latest products, offers, and updates. You can opt out of these communications at any time.
Analytics: To improve the functionality, performance, and design of our website based on user behavior and preferences.
Cookies and Tracking Technologies
We use cookies and other tracking technologies to improve your experience on our website. Cookies are small files stored on your device that allow us to remember your preferences and gather information about how you use the site. You can manage or disable cookies through your browser settings, but this may affect your ability to use some features of the website.
Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us with:
Payment Processing: To process payments securely.
Shipping and Delivery: To fulfill and deliver your orders.
Email Marketing: To send you communications about products, promotions, and updates.
We will only share your personal information when required by law or to protect our legal rights.
Data Security
We implement appropriate security measures to protect your personal information. While we strive to protect your data, no online system is completely secure, and we cannot guarantee the absolute security of your information.
Your Rights and Choices
You have the right to:
Access Your Data: You can request access to the personal data we hold about you.
Update or Correct Information: You can update or correct your personal information at any time.
Opt-Out of Marketing Communications: You can opt out of receiving marketing emails by following the unsubscribe link in our emails or contacting us directly.
Delete Your Data: You can request that we delete your personal information, subject to legal and contractual obligations.
Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from minors. If we discover that a child under 13 has provided us with personal information, we will take steps to delete that information.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. If we make significant changes, we will notify you via email or through a notice on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal data, please contact us at:
Email: bcbccoffeeroasters@gmail.com
Phone: +1 773-691-4241
Address: 2823 N Lincoln Ave, Chicago, IL 60657, United States
